Your Ego Is a Bad Designer

If I were to ask, I’d bet that most people would anticipate that technical difficulties—such things as programming and server-level configuration—would be the greatest challenge of web development. Those things are certainly difficult, but they are rarely the greatest challenge. …

The Truth About Developing a Content Marketing Strategy

I spend a lot of time creating content, talking about content, and creating content about creating content. So much so that the word content is hard for me to even say without feeling a little weird about it. Say any …

Post-Google Analytics

Months ago, while planning the topics I’d cover in articles through the conclusion of 2011, I had in mind to write something about search. It had been a while—almost two years at that point—since I last wrote anything about search …

Making Sense of the Data, Part 3

Making Sense of the Data, Part 3 This post is Part Three of a series adapted from my presentation at the 2011 HOW Interactive Design Conference in San Francisco (Part 1 is here and Part 2 is here). I included …

Making Sense of the Data, Part 2

This post is Part Two (see part 1 here) of a series adapted from my presentation at the 2011 HOW Interactive Design Conference in San Francisco. I included a variety of slide transitions in my talk, so in some cases …

Making Sense of the Data, Part 1

This post is an adaptation of my presentation at the 2011 HOW Interactive Design Conference in San Francisco. I included a variety of slide transitions in my talk, so in some cases below, I’ve consolidated slide groups into animated GIFs. …

There Is No Box!

We used to joke around the office that our work amounted to an unending cycle; “Another day, another rectangle,” we’d say. And in some ways, that still works. After all, new devices are popping into existence all the time; each …

Ten Things You Should *Definitely* Know About Ecommerce

Imagine you decide to quit your job, move to a cozy, small town, and set up a shop of your own. It’d be great. Nothing flashy, of course; something nice, like a fine hats shop. Yeah, that’s the ticket. You’ve …

It's About the Developer, Not the CMS

As I listened to one of the last panel sessions at this year’s HOW Design Live conference, I was surprised by how many questions were asked by the audience about content management systems (CMS). They ranged from the easily answerable—Do …