business

Harlan Ellison on Getting Paid

Transcribed from this video, taken from an upcoming documentary called Dreams with Sharp Teeth. Harlan Ellison is a well-known science fiction and fantasy author—you’ll have seen his work on SyFy. His anger about being paid to work kinda echos our own industry’s frustration. Just replace the word “writer” with “designer.” Same difference. I got...

Judging Clients by Their Wallets

At Harvard Business Review, Anthony K. Tjan shows some good ideas for growing and modulating your customer base to maximize revenue against your investment in a client work. His initial conversation is with a retail owner, which is obviously pretty different from the design business, but as I read this it occurred to me...

Be Where you Want to Sell

Day before yesterday, Stu made a really important comment about the changing ways we have to charge for our work: I think it’s important to address a few things here – first, the “value” of your work at a monetary level is heavily influenced by your location. A designer in California has a lot...

How Much Do I Charge, Anyway?

Yesterday, while we were discussing designers not knowing how to charge for their work, Stu noted that: first, the “value” of your work at a monetary level is heavily influenced by your location. A designer in California has a lot more overhead to cover than a designer in Kansas. The internet has removed the...

Today's Obsession: Our Little Corner of the Marketplace

I see a lot of noise in my Twitter stream about HP’s Logoworks service. It’s basically a bottom-tier service catering to the smallest of clients and starter-uppers who really can’t afford an actual design studio. I also see the invariable bitching bitching bitching from designers who are appalled—appalled—at the resounding tone-deafness of the work...

Today's Obsession: Tactility in Sales

The Trib (that’s the Chicago Tribune for non-Chicagoans) has an interesting report up today. This talks about the nature of tactility as a persuasive factor in making purchasing decisions. Essentially, the report says you’re more prone to buy what you can touch. One kid profiled in the report says that she never buys the...

Today's Obsession: What Business Model?

Remember me talking about Xmarks shutting down? Well, it turns out now they’re kind of not. Seems like their userbase was willing all along to pay for the service. So, okay, that’s good, and I’m glad to see a business being able to keep part of itself alive. But another sync company, called Fruux,...

Today's Obsession: Watching a Company Die

Xmarks is (well, I guess now I should say was) a synchronization service to keep browser bookmarks in sync across different computers running different browsers. The service started on a lark, blew up into a mini-phenomenon, grew into a stable service… and is now dying.

Today's Obsession: Wealth Distribution

Here, at Business Insider, is an article exploring in visual chart form the distribution of wealth in the United States. In short, nobody has been this bad off (except, it seems by these numbers, the top 10% of the wealthy) since the 1920s. My take on this is that we’re actually experiencing the aftershocks...