Saying No, Politely (I Hope)

A list of things actually said to me during the course of doing business, and the appropriate response, should you find yourself on the receiving end of this kind of nonsense. Herewith: We don’t need a contract! Let’s just start! …

DesignBiz: When to Diversify Your Client Base

No single client should account for more than 25% of a studio’s business. When it happens—and it will!—immediately draw up a list of new potential clients to call. Here’s a brief personal story that explains why. In the late 90s, …